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Owning your business social networking presence

The rise in popularity of social networking services (“social networks”) has given businesses the ability to quickly and easily connect with an online audience of millions. Social networks such as Facebook, Twitter and Google+ allow businesses to create dedicated online “pages”, without having to separately set up and manage a web server. The associated cost is generally zero, and the process of creating a page very straightforward.

Outlook.com – fit for business email?

In the last few days Microsoft has officially moved their new Outlook.com webmail service out of testing and into a fully supported product. The Microsoft and Outlook brands have a great deal of cachet amongst large corporate users, so we'd expect a certain level of interest from businesses looking to use Outlook.com as an alternative to ISP or web company hosted email. Customers may also be looking to switch from competing webmail providers such as Google's Gmail.

When cloud computing goes wrong

IBM's recent New Zealand data centre outage highlights the risks of consolidating all of your business applications on a cloud-hosted platform.

As widely reported in several news outlets, the outage severely affected many local businesses and schools. Some relevant excerpts from this report in the New Zealand Herald follow:

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